Lotus Domino Engineer

<p class="MsoNoSpacing"><b>Exp: 5 years of experience/Senior 8 years</b></p> <p class="MsoNoSpacing"><b>Role Purpose:</b></p> <p class="MsoNoSpacing">Provide day-to-day operational support for Lotus Domino applications by handling user issues, routine incidents, monitoring, and minor fixes, while escalating complex problems appropriately.</p> <p class="MsoNoSpacing"><b>Primary Ticket Types Covered:</b></p> <ul> <li class="MsoNoSpacing">User access and role requests</li> <li class="MsoNoSpacing">Application usage errors</li> <li class="MsoNoSpacing">Minor workflow or form defects</li> <li class="MsoNoSpacing">Data clean-up requests</li> <li class="MsoNoSpacing">Monitoring alerts and health checks</li> <li class="MsoNoSpacing">Initial i...