Lounge Host

Cathay Pacific Airways Limited

Full-time Hong Kong, Hong Kong Other-General

Posted:

February 20, 2026

Location:

Hong Kong, Hong Kong, Hong Kong

Job Description

                    Role Introduction
Reports to: Lounge Supervisor
In order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value proposition.
As the Lounge Host, you will play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of ‘Thoughtful’, ‘Progressive’ & ‘Can-do Spirit’, making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.
Key Responsibilities
Deliver excellent service to customers with warmth and professionalism and in accordance to company and leagal standards relating to service, food safety, health and safety
Present menus and demonstrate a thorough understanding of food and beverage items while ensuring customers are seated comfortably
Monitor customer satisfaction throughout their stay, engaging with them to gather feedback and addressing any concerns as needed
Bid f...
                

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Job Overview

Job Type: Full-time

Location: Hong Kong, Hong Kong

Posted: February 20, 2026

Deadline: April 01, 2026