Loyalty Coordinator

Loyalty Coordinator

Harbour Air is growing its loyalty ecosystem, and we’re looking for a Coordinator, Loyalty to help bring it to life. With the recent launch of Harbour Air Club and an evolving suite of loyalty products, this role plays a key part in shaping how we reward, recognize, and retain our guests. You'll help turn strategy into action, working cross‑functionally to build, improve, and deliver loyalty programs that strengthen our value proposition and keep Harbour Air the airline of choice.

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About The Role

Reporting to the Head of Digital & Customer Experience (D&CX), the Coordinator, Loyalty supports the development and execution of Harbour Air’s loyalty strategy. This includes the day‑to‑day coordination of:

• The Harbour Air Loyalty Program (Harbour Air Club)
• Loyalty products such as Commuter Passes
• Partnerships and initiatives that enhance the overall guest experience