Loyalty Lead

RateHawk
Full-time Kazakhstan, Kazakhstan Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
June 14, 2026
Location:
Kazakhstan, Kazakhstan, Kazakhstan

Job Description

  • Own the end-to-end strategy, development, and optimization of the company’s Loyalty Program to drive partner retention, booking frequency, and share of wallet growth.
  • Design and implement scalable loyalty mechanics (tiers, rewards, point redemption, goal-based incentives) aligned with commercial and retention objectives.
  • Analyze partner behavior, booking activity, and engagement patterns to identify opportunities for loyalty-driven performance uplift.
  • Monitor and evaluate loyalty program effectiveness, including incremental uplift, ROI, and impact on retention, gross margin, and partner lifetime value.
  • Establish and maintain reporting frameworks for loyalty initiatives, including automation of performance tracking and regular business reviews.
  • Optimize loyalty program investment by identifying high-impact partner segments and preventing inefficient reward allocation or promotional misuse.
  • Conduct market and competitor benchm...

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Job Overview

Job Type: Full-time
Location: Kazakhstan, Kazakhstan
Posted: June 14, 2026
Deadline: July 24, 2026