Loyalty Leader

Job Description

Job ID: 345887

Date posted: 02/06/2026

Our team within IKEA

Are you a strategic thinker with a passion for building meaningful customer relationships and driving loyalty in an omnichannel retail environment? Do you thrive on creating compelling membership experiences that turn visitors into lifelong advocates whilst delivering measurable business impact?

What you need to know

The Growth & Marketing function is at the heart of IKEA's mission to deliver business results and reach our country and commercial objectives. We identify business opportunities and target segments across all channels to grow market share, create and execute marketing strategies based on true consumer insights to attract new customers, build a strong brand, retain current customers, and constantly grow loyalty.

As the Loyalty Leader for IKEA Australia & New Zealand, you ...