Lufthansa Group Duty Manager- Kuala Lumpur

Ensure seamless passenger experiences, manage teams, resolve challenges, and uphold safety standards. Be the driving force behind our world-class service and play a pivotal role in keeping our flights on time and our customers happy. Elevate your career with Lufthansa!

Tasks

Your main tasks include, among others:

• Overseeing daily airport operations, ensuring service excellence, operational efficiency, safety, and regulatory compliance
• Leading front line operations and coordinating ground handling activities
• Ensuring premium customer service and adherence to service standards
• Monitoring flight operations, special passenger handling, and operational processes
• Managing service providers and driving quality and performance improvements
• Supporting station administration, audits, reporting, invoicing, and cost control
• Promoting safety, security, emergency response readiness, and compliance with ...