Lufthansa Group Station Manager- Kuala Lumpur

Oversee airport operations, ensure top-tier service, and inspire your team to deliver seamless travel experiences. Join a global aviation leader and take your career to new heights—apply today to make a real impact at Lufthansa!

Responsibilities

• Lead airport station operations, ensuring safety, security, service quality, regulatory compliance, and on‑time performance
• Drive customer‑centric service delivery, premium passenger handling, complaint resolution, and operational excellence
• Monitor and improve operational processes, manage irregular operations, contingency planning, special flights, and stakeholder communication
• Oversee service providers, ensure SLA compliance, conduct quality reviews, and achieve operational KPIs and safety targets
• Manage station budgets, cost controls, revenue opportunities, contract administration, and invoice approvals
• Ensure compliance with safety management systems, ground op...