Luxury Front Office Manager at Rimrock

Elevate luxury hospitality as the Front Office Manager at Rimrock in Banff, Canada. Lead a dedicated team to deliver exceptional guest experiences every day.
As the Front Office Manager, you will oversee all front desk operations, ensuring seamless arrivals and departures while fostering a culture of warmth and professionalism. Your leadership will motivate your team to exceed expectations, anticipate guest needs, and create remarkable memories that embody the Rimrock experience. This full-time role requires a charismatic leader experienced in luxury settings.
Key Responsibilities:
• Lead Front Desk and Night Audit operations for all arrivals
• Ensure personalized service at every guest interaction
• Maintain a visible presence in the lobby for service excellence
• Collaborate with Rooms Division for VIP and special occasions
Requirements:
• Leadership experience in luxury or high-volume hotels
• Strong operational and financial acumen required
• Comfortab...