Luxury Sales Executive (Mens Wear)

Ultiwise Consult

Full-time dubai, dubai Other-General

Posted:

June 03, 2026

Location:

dubai, dubai, United-Arab-Emirates

Job Description

Ecommerce Customer Support Executive (Fashion Retail) Location: Dubai, UAE
Industry: Fashion Retail / Ecommerce 
Key Requirements 24 years of Ecommerce Customer Support experience in Fashion Retail 
Fluent in Arabic & English (Mandatory) 
Experience handling D2C ecommerce websites and online customer support 
Familiarity with Shopify, Magento, Zendesk, Freshdesk, Ziwo or similar platforms 
Strong understanding of order management, returns, refunds and last-mile delivery processes 
Experience supporting GCC customers is preferred 
Key Responsibilities Manage customer inquiries via phone, email, chat and WhatsApp 
Handle order tracking, delivery issues, returns, exchanges and refunds 
Monitor customer satisfaction and service SLAs 
Support abandoned cart recovery initiatives 
Resolve marketplace-related customer cases (Amazon, Noon, Namshi, etc....
                

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Job Overview

Job Type: Full-time

Location: dubai, United-Arab-Emirates

Posted: June 03, 2026

Deadline: July 13, 2026