M02 Mailbox Manager

In the fast-paced world of pharmacy, efficient communication is key to providing exceptional patient care. Medipost Pharmacy is seeking to recruit a M02 Mailbox Manager in the Order Processing Department. A tool designed specifically for pharmacists like you! Join us in transforming the way you manage your pharmacy communications.

Primary purpose of the job

1. Ensure that all employees understand and apply proper patient care as per GPP (Good Pharmacy Practice) regulation.
2. Ongoing training of employees on pharmacy acts, pharmacist code of conduct, and GPP.
3. Engagement with pharmacist assistants (Clinical enquiries, training, coaching).
4. Ensure compliance with the POPIA (Protection of Personal Information Act) regulations.
5. Allocation of mailbox work and Action Diaries.
6. Analysing of daily BIS reporting.
7. Managing daily output.
8. Managing individual output as per expected levels.
9. Out ...