M365 Copilot Customer Success Lead - EY Global Delivery Services
EYJob Description
The opportunity
Over the last 12 months, we have seen a surge in demand for a central role to help support in driving adoption and success for M365 Copilot across all EY Super Regions and Service Lines. As such, we are now seeking a Customer Success Lead to help identifying and evangelising the role that M365 Copilot can play across the organisation. This role will partner with Change Champions networks, AI Leads, Product Managers, Brand, Marketing and Communications (BMC) and Service Adoption (SA) focus on ensuring a seamless experience for our people, fostering adoption, and delivering measurable business outcomes through effective change management and stakeholder collaboration.
Your key responsibilities
As a Customer Success Lead for M365 Copilot, you will:
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