Madrid-Based European Service Operations Lead

Talent is hiring for a Service Operations Manager to oversee the European service team, focusing on optimizing service quality and efficiency. The role requires management of online and offline service channels, along with cross-functional collaboration across marketing and product teams.

Candidates should hold a Bachelor’s degree and have at least one year of relevant experience. Proficiency in English and strong data analysis skills are essential. This position is located in Madrid, Spain, and demands flexibility to accommodate customers across different time zones.