Major Incident Commander — Rapid IT Restoration (24/7)

A leading technology company in Mexico City is seeking a Major Incident Manager responsible for managing significant incidents impacting service operations. The role requires strong leadership and communication skills, the ability to work under pressure, and a solid understanding of IT processes. The ideal candidate should be proficient in Major Incident Management and ITIL, with flexible availability for shifts. The company promotes a collaborative and inclusive work environment, emphasizing well-being and productivity.
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