Major Incident Manager - Chase

Join us at Chase UK, where you can help redefine digital banking and deliver exceptional customer experiences. You’ll be part of a diverse, inclusive team that values curiosity, innovation, and collaboration. We’re building the bank of the future, and your expertise will make a real difference for our customers. Grow your career while working with cutting-edge technology and passionate colleagues. Be empowered to contribute ideas and drive positive change.

Job Summary:
As a Major Incident Manager in the International Consumer Bank, you will play a key role in ensuring our customers receive outstanding banking experiences. You will work within a collaborative and geographically distributed team, focused on resolving complex incidents and driving continuous improvement. Your solution-oriented mindset and interest in technology will help us address customer needs and deliver seamless service. You will facilitate incident management processes, communicate effective...