Major Incident Manager

Major Incident Manager

Posting Start Date: 5/8/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

**Job Overview**

Monitors and troubleshoots application issues, performing root cause analysis and ensuring timely resolution of problems.

**Job Requirements**

Business title
SIAM Major Incident Analyst

Dimensions
• Environment: TE’s SIAM (Service Integration and Management) team is a global function, acting as a service integrator that manages multiple internal and external service providers to ensure seamless service delivery to over 40,000 TE users in more than 50 countries, utilizing over 1,000 applications. It is part of the larger Service Management organization under Global Infrastructure Solutions. The SIAM team owns and operates key ITSM processes, namely Incident, Problem, Chan...