Job Description
Co Cre8 Technology Solutions, based in Midrand, Johannesburg is seeking a skilled IT – Managed Services Engineer to join our dynamic team. The IT Engineer will be responsible for maintaining, troubleshooting, and supporting our customers IT infrastructure. This includes ensuring the smooth operation, installation and implementation of hardware, software, networks, and other critical technology systems.
The Managed Services Engineer will be responsible for providing a variety of complex professional technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance.
The successful candidate must have a good understanding of meeting Service Level Agreements (SLA), should be focused on customer expectations, and help to resolve escalations from other team members and partner engineers. Will be involved in preventive maintenance and configuration adjustments to imp...
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