Managed Services Operations Specialist

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Your day at NTT DATA

The Managed Services Operations Specialist works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans and initiatives. The Client Services Operations Manager ensures the integrity of the services provided by the Dimension Data Group. The primary responsibility of the Managed Services Operations Specialist is to plan, manage and monitor the implementation of operational activities and processes in order to deliver on approved operational plans and t...