Manager, Account Management

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Job Description

The Day-to-Day Activities:

• Build relationships/partnerships with merchants and manage their performance on GrabMart.
• Manage an account management team by leading, coaching, and supporting through technical & commercial knowledge, communication transparency, winning spirit, and performance acknowledgment.
• Keep abreast of the market and industry situation and competitor activity in order to revise and develop strategies to meet market changes and merchants' requirements.