Manager, Advisory Services & Special Loans

Lead through innovation at RBC as a Senior Manager focused on Special Loans and Advisory Services in Montréal, Canada. Drive strategy and enhance customer loyalty while maximizing revenue.
Reporting directly to the Director of Special Loans, you will apply your problem-solving expertise to improve client satisfaction and foster strong relationships with stakeholders. This role is fundamental in promoting a culture of teamwork, where you will collaborate with various teams to leverage RBC's vast resources for clients. Your presence will be vital at Commercial Centers, showcasing Advisory Services and cultivating new business opportunities.
Key Responsibilities:
• Enhance client experiences with a focus on continuous improvement
• Resolve client issues at the first point of contact
• Foster relationships across RBC’s network to maximize retention
• Promote team collaboration for successful service delivery
• Actively engage at conferences and in-person meetings
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