Manager, Analytics and Business Insights

Transform customer operations through effective analytics leadership in an Analytics and Business Insights Manager role. Focus on delivering high-quality reports and actionable insights.

In this role, you'll lead the Analysis & Reporting team, ensuring alignment with stakeholder needs and maintaining high service standards. You will foster a collaborative environment, define reporting specifications, and optimize processes for data analysis. Your proactive approach will help bridge the gap between business requirements and analytical solutions.

Key Responsibilities:
• Lead the Analysis & Reporting team with clear objectives
• Create and maintain business insight reports
• Ensure compliance with service level agreements
• Collaborate on data management and reporting processes
• Present analytical findings to senior management

Requirements:
• Minimum 5 years of leadership in analytics roles
• Skilled in SQL,...