Manager, AP Service Delivery (Indirect)

Delivery Hero

Full-time Taguig, Metro Manila Operations Specialties Managers

Posted:

February 26, 2026

Location:

Taguig, Metro Manila, Philippines

Job Description

Job Description
Monitor service performance against agreed-upon Service Level Agreements (SLAs), Taxonomy and Objectives and Key Result (OKR)
Establish and maintain strong relationships with external and internal stakeholders
Serve as the point of contact for issues within AP processes
Support internal and external audits
Identify areas for improvement in service quality and efficiency, provide inputs that will drive process-related investment decisions and implementation
Identify and mitigate risks that could impact service deliver, develop contingency plans
Generate regular reports and maintain accurate records of service delivery activities and performance metrics
Present performance results to relevant stakeholders in relevant governance forums ( Monthly, Quarterly Business 
Lead and mentor a service delivery team for New Verticals (both captive and outsourced)
Set clear performance expe...
                

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Job Overview

Job Type: Full-time

Location: Taguig, Philippines

Posted: February 26, 2026

Deadline: April 07, 2026