Manager - asset allocator

The Apex Group was established in Bermuda in 2003 and is one of the world’s largest fund administration and middle office solutions providers.

The role involves the management of the end-to-end delivery to clients in the Asset Allocator Operations team. The individual will be required to manage the team, assisting with issues coming out of the operations, supporting the team, monitoring performance of the team, management reporting for the area, and ensuring processes are followed and standards are adhered to.

Responsibilities Monitoring of service delivery by the team in terms of SLA and managing clients’ expectations regarding deliverables; The management of each individual team member’s performance and ensuring that output is always of a high quality; The management and coordination of team deliverables relating to projects and new client take‑on; Providing mentorship and motivation to staff and ensuring that appropriate knowledge sharing and skills training are gi...