Manager Business Operations

Job title: Manager – Business Operations
Location: Pune, India
Timings: UK Shift (3PM to 12 AM OR 2PM to 11 PM)


Job Description
Responsible for the day-to-day operational management of the India Delivery Center, including delivery coordination, logistics, facilities oversight, vendor management, and operational continuity. The role ensures smooth center operations, cost discipline, and structured execution aligned to business objectives.
Key Responsibilities

• Oversee daily delivery center operations, including utilization monitoring, deployment coordination, and escalation management.
• Manage logistics and facilities operations (workspace readiness, access control, security, utilities, leadership/client visits).
• Coordinate vendor management and ensure SLA adherence across facilities and infrastructure services.
• Monit...