Manager, Centralized Dispatch

The Dispatch Manager is a manager level position and is responsible for managing the day-to-day operations of the centralized dispatch. This position ensures success by establishing and maintaining performance and productivity metrics and cost management processes. Reviews operational efficiencies, safety, service, and other operational problems with the sales, customer service, and operations functions in order to maintain a high level of customer satisfaction.

Location: This role is considered a remote position. The successful candidate must live in Canada in either the province of Alberta or Ontario and be within 1 hr of a WM office.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned as required.