Manager – Client Acquisition & Engagement (Penang)

Overview

MANAGER - CLIENT ACQUISITION & ENGAGEMENT (PENANG)

The Manager – Client Acquisition & Engagement is responsible for driving business growth by acquiring high-value corporate clients, strengthening long-term partnerships, and ensuring exceptional service delivery across the client portfolio. This role leads strategic sales and engagement initiatives, oversees the fulfilment of client service level agreements (SLAs), manages a high-performing account team, and identifies opportunities to deepen relationships and maximise revenue. The objective is to position the company as the preferred travel management partner through consistent value creation, service excellence, and innovative solutions.

Responsibilities

• Strategic Client Acquisition:
  • Develop and execute sales strategies to target potential corporate customers across various industries within the assigned territory.
  • Build and maintain strong ex...