Manager Client Management

Manage assigned client accounts with full ownership of relationships, performance, and governance to ensure smooth business integration, operational excellence, and sustainable business growth.
The role is accountable for delivering high-quality client experience, driving structured performance management, leading value-based business discussions, and positioning DKSH as a long-term strategic partner for Healthcare.
General Responsibilities:
Own end-to-end client relationship management, acting as the single point of accountability for assigned client accounts.
Lead business integration for new clients, ensuring readiness, governance setup, and smooth transition into operations.
Manage client exits or scope changes in a structured, risk-controlled, and professional manner.
Establish and maintain effective governance structure including operational reviews, tactical meetings, and management business reviews.
Lead structured Business Review Meetings (BRMs) with clien...