Manager, Client Service (HKN1609231557)

PEOBASE Ltd

Full-time pedder street, central, hk, Hong Kong Island Operations Specialties Managers

Posted:

June 01, 2026

Location:

pedder street, central, hk, Hong Kong Island, Hong Kong

Job Description

One of the global leader in fighting malicious internet attacks that headquartered in United States, is now seeking a Service Manager to join their post-sales team in Hong Kong.
Responsibilities
Drive and define process improvement and motivate and lead the team by analyzing systematic issues and managing resources to implement solutions to challenging problems.
Development and leadership of both relationship and technical account managers to maintain high level of customer satisfaction and working closely with Sales team to increase new opportunities with existing clients.
Conducting service reviews with customer to identify the satisfaction level and opening of new opportunities for the organization.
Solving complex customer service issues and proactively manage service trends.
Develop performance matrix to drive and measure team’s performance
Carrying out supervisory responsibilities in acco...
                

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Job Overview

Job Type: Full-time

Location: pedder street, central, hk, Hong Kong

Posted: June 01, 2026

Deadline: July 11, 2026