Manager, Clinical Operations

Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to make a meaningful impact, we invite you to join us on this journey.

The Manager, Clinical Ops oversees patient services and billing, manages a small team of Patient Services Associates and Executive, and ensures smooth operations across three services provided by Dover Park Hospice. The role drives service quality, compliance, system improvements, and cross-functional efficiency.

Key Responsibilities

• Oversee efficient patient services (admission, billing, reporting) aligned with DPH’s strategic goals.
• Develop and track key performance indicators to optimize resource use.
• Identify servi...