Manager - Community Management

The Manager - Community Management is responsible for overseeing the overall management, operations, and resident experience within assigned communities. This role ensures the effective implementation of community rules and regulations, the efficient delivery of services, and the cultivation of a positive living environment, ultimately contributing to resident satisfaction and the long-term value of the properties managed by DHCM.

Key Responsibilities/Accountabilities

1. Community Operations Management:
   • Oversee the daily operations and administration of assigned communities, ensuring high standards of maintenance, cleanliness, and security.
   • Manage service providers and contractors, ensuring adherence to Service Level Agreements (SLAs) for services like landscaping, cleaning, pest control, and security.
   • Conduct regular site inspections to monitor the condition of community assets and service quality, addressing any identif...