Manager, Contact Center Solution.

Manager, Contact Center Solution

Job Title

Manager, Contact Center Solution - Large-Scale Financial/Pension Platform

Company Overview

Our client is a leading financial services provider in Hong Kong, specializing in pension and retirement solutions. This organization manages a robust platform that services millions of employers and employees across the region, ensuring secure, compliant, and efficient management of mandatory provident funds (MPF) and related financial services. With a commitment to innovation and digital transformation, they are seeking a talented Solution Architect to drive the architecture of scalable, high-performance systems that support critical financial operations.

Location

Hong Kong, Hong Kong SAR (onsite)

Job Summary

As a Solution Architect for our client's large-scale financial/pension platform, you will play a pivotal role in designing,...