Manager Customer Account Management

DKSH
Full-time Singapore, Singapore Consumer Services,Retail,Wholesale Import and Export
Posted:
February 23, 2026
Location:
Singapore, Singapore, Singapore

Job Description

This is a Key Account role for Super/Hyper Category in the modern trade.
General responsibilities:
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
  • Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
  • Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
  • Manage and monitor 5P execution performance (availab...

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Job Overview

Job Type: Full-time
Location: Singapore, Singapore
Posted: February 23, 2026
Deadline: April 04, 2026