Manager, Customer Development in Toronto

Join SPS Commerce as a Customer Development Manager, leading a hybrid team to transform revenue strategies. Enhance pipeline effectiveness and team performance in Toronto, ON.
In this leadership role, you will oversee a high-performing team dedicated to customer development and revenue recovery. Your expertise in coaching, data analysis, and strategic planning will drive success while managing a dynamic B2B SaaS environment. Your passion for team success will shape the future of the organization’s growth.
Key Responsibilities:
• Develop outbound and inbound pipeline strategies
• Monitor activity and analytics for continual improvement
• Lead and nurture the Customer Development Specialists
• Manage lead qualification and handoff workflows
• Collaborate with cross-functional teams for optimal results
Requirements:
• 5+ years in B2B SaaS sales or development
• 2+ years in a leadership role within sales
• Proven coaching and performance management skills