Manager, Customer Engagement and Event

Manager, Customer Engagement and Event

Location:
Kowloon City, Kowloon, HK

Brand: HSBC

Area of Interest:

Closing Date: Office Worker

Date: 3 Jun 2026

**Job description**

**GCB 5**

We are currently seeking a high calibre professional to join our team as a **Manager, Customer Engagement and Event.**

**In this role you will:**

+ Plan and deliver end-to-end customer engagement and event programmes and acquisition campaigns aligned to commercial growth targets, including strategy, budgeting, timelines, audience selection, risk/controls, execution, and post-event/campaign performance reporting
+ Design and execute personalised HNW engagements with clear pre-event targeting and post-event follow-up journeys to improve conversion, share of wallet, and relationship depth
+ Drive branch- and initiative-led activations (including wellness and lifestyle engagement) to increase branch visits and custo...