Manager Customer Operations

ARE YOU READY TO RISE WITH PTCL GROUP
We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.
PTCL Group Vision & Values:
With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:
· Be Resilient
· Think Big
· Win Every Battle
· Value Success.
IN THIS ROLE YOU WILL
The position is responsible to maintain KPIs (MTTR, MTTP, CHI, Installation Quality), achiev...