Manager, Customer Performance

**Our Purpose**



_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._



**Title and Summary**



Manager, Customer Performance



The Franchise Customer Performance and Engagement Team’s principle role is to ensure that its member institutions are optimized in their processes, procedures, and tools to help them manage and reduce fraud on their portfolio and optimize their chargeback process.



Through our many safety and security enhancing programs, we work proactive...