Manager – Customer Service Print Solutions

Stoakley-Stewart Consultants
Full-time Toronto, Ontario Operations Specialties Managers
Posted:
March 20, 2026
Location:
Toronto, Ontario, Canada

Job Description

The Opportunity

Currently seeking an experienced Customer Service Manager/Supervisor to lead a customer service team for a leading West Toronto Print manufacturer. The ideal candidate will have exceptional leadership qualities, a strong understanding of customer service principles, and the ability to ensure a seamless experience for clients.

Position Description

  • Lead and manage the customer service team to achieve departmental goals and deliver exceptional service levels.

  • Develop and implement customer service policies and procedures to enhance customer satisfaction and retention.

  • Train and motivate team members to maximize their potential and performance.

  • Handle escalated customer inquiries or issues promptly and effectively, ensuring resolutions that align with company policies.

  • Collaborate with other departments, such as sales and production to improve overall customer experience and...
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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: March 20, 2026
    Deadline: April 29, 2026