Manager, Customer Success

Zendesk

Full time Japan, Tokyo Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

March 02, 2026

Location:

Japan, Tokyo, Japan

Job Description

Job Description
Why This Role? Why Now?
The world of customer experience isn’t just evolving—it’s being revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—can mean on a global stage.
We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice!
MissionLead a team of up to 10 Customer Success Managers supporting our high and medium touch segments.
Your job: Make Z...
                

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Job Overview

Job Type: Full time

Location: Japan, Japan

Posted: March 02, 2026

Deadline: April 11, 2026