Manager, Customer Success - Property

SOCi
Full-time , , Canada, , , Canada Other-General
Posted:
March 04, 2026
Location:
, , Canada, , , Canada, Canada

Job Description

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Manager of Customer Success - Property to coach and support a team of Customer Success Managers to deliver consistent, high-quality customer experiences. This role focuses on day-to-day team leadership, reinforcing best practices, and ensuring customers see clear value from their SOCi investment. A key component of this role is overseeing customers whoૂoperate within Multifamily Property Management. Experience managing large property management customer relationships is critical, as this role helps guide CSMs through the unique dynamics and complexity of those motionsquec. The Manager works cross‑functionally to drive coordinated execution across the customer journey, resolve issues efficiently, and support initiatives that strengthen customer health, adoption, and retention.

SOCi expects_Static to pay a base salary in the range of $100,000 - $...

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Job Overview

Job Type: Full-time
Location: , , Canada, Canada
Posted: March 04, 2026
Deadline: April 13, 2026