Manager Customer Technology

**Manager Customer Technology**

Location
**Madison**

Job Category
**Customer Operations**

Apply Now (https://phf.tbe.taleo.net/phf01/ats/careers/v2/applyRequisition?org=MGE&cws=38&rid=2094)

**Position Purpose**

Leads and develops a team responsible for delivering customer-focused technology solutions by collaborating with business teams to set priorities, building capability, and creating a high-performing, accountable team environment. This role focuses on strengthening how the team operates, bringing clarity, continuously improving delivery processes, and ensuring the team is aligned on what matters most.

Acts as a trusted leader and connector across business stakeholders, IT teams, and vendors, translating complex needs into clear, actionable direction. Success in this role comes from strong leadership presence, sound judgment, effective communication, and the ability to influence, form insights, and guide work through ...