Manager, Delegated Authority & Quality Assurance

Role Overview
This position has accountability across the Asia Pacific region for leading the quality assurance program for Liberty's internal claims teams and Delegated Authorities Claims delivery, in accordance with Liberty's principles and guidelines. Working closely with a number of key stakeholders across diverse countries, they will be responsible for supporting the claims function in ensuring that processes, procedures and regulatory obligations are adhered to, and seek to identify and remedy any deficiencies found through a robust monitoring and supervision program, data and gap analysis, feedback and audits. Utilising strong delegated authority experience, they will be responsible for implementing assessment and onboarding procedures, the delivery of a governance program and ensure that claims are managed in accordance with Liberty's Claims Value Proposition, contractual and regulatory obligations. They will work with the regional LII DA claims leaders...