Manager, Digital Solutions - AI Enablement

Description The Manager, Digital Operations & AI Enablement provides strategic leadership for enterprise platforms supporting collaboration, communications, project management, and artificial intelligence. This role oversees a blended team, ensures governance and change enablement, and optimizes user experience across digital systems. Responsibilities include privileged access to sensitive HR and payroll data, supporting AI tool deployment, and maintaining operational continuity—including after‑hours support and occasional travel to align global operations.

This position will operate under a Hybrid work arrangement, reporting at least 3 days per week to an Acosta Office.

Responsibilities

Own end‑to‑end support, operations, and continuous improvement of the Microsoft Power Platform ecosystem, including Power Automate, Power BI, Copilot Studio, and Project Operations.

Serve as the primary operational lead for AI‑enabled Power Platform solutions in prod...