Manager-ENGINEER UNIFIED COMMS 2ND LINE OPERATIONS-Pune

Vodafone

Full-time pune, maharashtra Other-General

Posted:

June 05, 2026

Location:

pune, maharashtra, India

Job Description

About VOIS   
About this role   
We are seeking an Engineer for Unified Comms 2nd Line Operations to support Cisco Unified communications services and Voice over IP solutions for global enterprise customers. This role is crucial in ensuring the overall availability of the Voice platform. The position offers opportunities for professional growth, potentially advancing from a 2nd line support engineer to a Subject Matter Expert (SME). 
What you will do   
Provide end-to-end 2nd line technical incident support for Unified communications services. 
Offer input for planning, assessment, and implementation of change requests. 
Resolve reported incidents within service level agreements. 
Request and manage vendor support activities. 
On-board new customers on the production environment through changes, testing, and updates into the inventory database. 
Manage...
                

Apply for this Job

Submit your application for the Manager-ENGINEER UNIFIED COMMS 2ND LINE OPERATIONS-Pune position at Vodafone.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: pune, India

Posted: June 05, 2026

Deadline: July 15, 2026