Job Description
Overview
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We aim to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you.
About The Team
Our Experience Design (XD) team doesn’t just inform design; we help shape product strategy and experiences. You will lead a highly skilled team that bridges the gap between what the customer does (XD behavioral research) and how the customer feels (CX metrics). We’re looking for a team player and leader who can bring actionable insights and metrics forward to help our teams drive measurable outcomes and create exceptional experiences for our customers.
About You
Strategic Research Leader : You are an ex...
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Submit your application for the Manager, Experience Design Research position at Capital One Canada.
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