Manager, Field Operations

FirstLight is a leading telecommunications company committed to innovation, operational excellence, and delivering reliable, high‑performance connectivity solutions. We foster a collaborative, inclusive workplace that empowers teams to exceed customer expectations.

The Manager, Field Operations provides leadership, direction, and oversight for Field Operations teams responsible for the deployment, maintenance, and repair of FirstLight’s backbone network infrastructure and enterprise services. This role is accountable for the successful delivery, performance, and reliability of critical network components, including fiber backbone systems, cell tower backhaul for mobile carriers, and end‑to‑end enterprise service installations across diverse customer environments.

The Manager, Field Operations partners closely with Provisioning, Core Network Engineering, IP Engineering, and other internal stakeholders to support service delivery initiatives, network augments, and new n...