Manager for Client Support Team with a Focus on Service

CIBC
Full-time montreal (administrative region), qc Other-General
Posted:
May 24, 2026
Location:
montreal (administrative region), qc, Canada

Job Description

Lead a dynamic team in delivering exceptional client experiences as a Manager in Advisor Support. Drive results through effective coaching and by optimizing client advisory opportunities while working on-site full-time.
As a key player in the team, you will develop and support Financial Service Associates to achieve shared objectives. This role emphasizes superior client service and the importance of proactive engagement to meet financial needs. You’ll work closely with both team members and the leadership team to ensure a coherent “One Team” approach in achieving client satisfaction and business goals.
Key Responsibilities:
• Inspire a team focused on delivering exceptional client service
• Optimize interactions through proactive client engagement
• Collaborate with leadership to enhance service delivery
• Resolve client complaints swiftly; escalate when necessary
• Foster a positive and productive team culture
Requirements:
• Proven leadership in managing h...

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Job Overview

Job Type: Full-time
Location: montreal (administrative region), Canada
Posted: May 24, 2026
Deadline: July 03, 2026