Manager I, AI & Automation

Job Summary:

This role will lead and scale AI and intelligent automation capabilities across APAC, and will be responsible for translating global AI strategies into regional execution, enabling business units to adopt AI safely and effectively, and delivering tangible business value through AI‑powered solutions. This position will report to the Head of IT in APAC.

The role will work closely with Global IT AI teams, regional IT functions, and business stakeholders to adopt and extend enterprise AI capabilities such as knowledge search agents, intelligent workflow automation, and AI‑assisted customer interactions. A strong emphasis is placed on governance, standardization, secure deployment, and user enablement, within a Microsoft‑centric technology landscape.

This role also plays a key part in uplifting AI literacy across the region and supporting responsible, ethical, and compliant use of AI technologies.

Principal Responsibilities: