Manager I/Assistant Manager, Client Journey & Experience Design

Sun Life

Full time Hong Kong, Kowloon Other Management Occupations

Posted:

June 11, 2026

Location:

Hong Kong, Kowloon, Hong Kong

Job Description

Job Description
Create interface designs for ongoing platform changes by translating business requirements and user stories into detailed screen layouts, visual specifications, and implementation-ready assets, in order to support efficient delivery of business-as-usual enhancements across client app.
Refine visual and interaction details for incremental enhancements by updating layouts, hierarchy, states, and usability cues across existing journeys, in order to improve clarity, consistency, and day-to-day usability for clients.
Support development and validation activities by clarifying design intent, answering implementation questions, and reviewing delivered outputs against approved designs, in order to reduce rework and strengthen delivery quality.
Prepare clear handoff materials by documenting user flows, screen states, design notes, and supporting assets, in order to enable smoother collaboration between design, business, and technology teams.
            

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Job Overview

Job Type: Full time

Location: Hong Kong, Hong Kong

Posted: June 11, 2026

Deadline: July 21, 2026