Manager, Inflight Services

Job Summary

The Manager, Inflight Services is responsible for supporting and leading the Inflight team members operating on Porter’s Embraer E195-E2 fleet. This role ensures the consistent delivery of our signature onboard service, drives operational excellence, and fosters engagement within the flight attendant community. The Manager will partner closely with other operational leaders to ensure that safety, service, and culture remain at the heart of every Porter flight. Duties & Responsibilities Provide day-to-day leadership, guidance, and operational support to the E2 Inflight team across all bases. Support a team of Inflight Supervisors across Porter’s E2 bases. Ensure the consistent application of Porter’s service standards, policies, and procedures on E2 operations. Partner with Flight Operations, Crew Planning, and Training to support efficient and compliant crew performance. Identify and address performance or service delivery gaps through coaching, feedbac...