Manager, IT Service Desk
Ontario Power Generation Inc.Job Description
Education Level: Post-secondary education in Information Technology, Computer Science, Information Systems, or a related discipline (college diploma or university degree).
Base Location: Oshawa , ON
Shift: Days
Travel: 10%
Deadline to Apply: J 4 , 2026
Salary Range: $111,000.00 - $161,000.00 Per Year
JOB OVERVIEW
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results‑driven professional to join our team as Manager, IT Service Desk. Reporting to the Senior Manager IT Services, this position is responsible for leading and continuously improving Service Desk operations and ITSM capabilities by managing resources, SLAs, performance metrics, process governance, automation, and customer satisfaction to deliver consistent, high‑quality service outcomes.
KEY ACCOUNTABILITIES
- Manage day-to-day Service Desk operations and assigned resourc...
Apply for this Job
Submit your application for the Manager, IT Service Desk position at Ontario Power Generation Inc..
Apply Now Save for Later