Manager, Key Accounts

Role Summary:

As a Manager, Key Accounts at Razorpay, you will be responsible for sustaining and nurturing long-term relationships with Razorpay's most valuable clients. This role demands a mix of strategic account management, cross-selling, and client advocacy to ensure client satisfaction, retention, and growth. You will act as the bridge between Razorpay and its key clients, driving revenue while ensuring best-in-class customer experience.

Job Description:

• Build and maintain strong, trusted relationships with key client stakeholders and decision-makers.
• Drive account growth through cross-selling and up-selling Razorpay's suite of products and solutions, ensuring achievement of portfolio quotas.
• Conduct regular business reviews with clients to assess satisfaction levels, identify opportunities, and address potential risks.
• Represent Razorpay in client meetings (onsite and virtual), strengthening partnerships and bui...